Refund Policy

At Vendorre, we value your trust and strive to ensure a smooth and transparent refund experience.

If your order qualifies for a refund under our return or cancellation guidelines, the following policy will apply.

1. Refund Eligibility

Refunds are issued under these circumstances:

1. The product was returned successfully and passed the quality inspection.
2. The order was cancelled before dispatch or rejected upon delivery.
3. The product delivered was defective, damaged, or incorrect.
4. The seller was unable to fulfill the order due to stock or logistic issues.

⚠️ Note: Refunds are not applicable on non-returnable or personalized products, as listed in our Return Policy.

2. Refund Process

Once your return or cancellation is approved:

1. You will receive a confirmation email or notification about the refund approval.
2. Refunds will be processed to your original payment method used during purchase.
3. You’ll receive an update when the refund is completed successfully.

3. Refund Timelines

Refund processing time may vary based on the payment method:

🕓 Note: Refund times depend on your bank or payment provider and may take slightly longer during holidays or high-volume periods.

4. Partial Refunds

Partial refunds may be issued when:

1. Some items from a combo or multi-item order are returned.
2. A product is partially damaged but still usable.
3. Delivery or handling fees are non-refundable as per policy.

5. Non-Refundable Situations

Refunds will not be provided if:

1. The product is returned without the original packaging or accessories.
2. The item shows signs of usage, damage, or tampering.
3. The return request is raised after the eligible return period.
4. Digital/downloadable or perishable items are involved.

6. Refund Status Tracking

You can track your refund status anytime by:

1. Visiting My Orders → Refund Details in your account.
2. Contacting our Customer Support Team via email or live chat.

7. Contact Us

For any refund-related queries or assistance:

📧 support@vendorre.com

☎️ +1 (800) 555-0199

💬 Live Chat: Available on our website

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Vendorre — Your trusted online shopping destination.